At FloretPlaza, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.floretplaza.com] (the “Site”). Please read this policy carefully.

1. Information We Collect

a. Personal Information

When you interact with FloretPlaza, we may collect personal information including but not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed via secure third-party services)
  • Order Details

b. Non-Personal Information

We may also collect non-personal data, such as:

  • Browser type and version
  • IP address
  • Device type
  • Pages visited and time spent on the site
  • Cookies and tracking technologies

2. How We Use Your Information

FloretPlaza uses collected data to:

  • Process and fulfill flower orders
  • Communicate order updates or respond to inquiries
  • Provide customer support
  • Improve website functionality and user experience
  • Send promotional offers and newsletters (with your consent)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Payment processors
  • Delivery partners and couriers
  • Service providers who support website operations
  • Legal authorities when required by law

4. Cookies and Tracking Technologies

FloretPlaza uses cookies to:

  • Enhance website performance
  • Remember your preferences
  • Analyze website traffic

You can adjust your browser settings to refuse cookies or notify you when cookies are being used.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at: privacy@floretplaza.com

7. Children’s Privacy

FloretPlaza does not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will take appropriate steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of our site constitutes your acceptance of any changes.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

FloretPlaza
Email: privacy@floretplaza.com
Website: www.floretplaza.com